Rachel joined the Patients Association as Chief Executive in June 2017, bringing with her over 20 years’ experience of health and social care in the not-for-profit sector.
Since joining, Rachel has overseen a significant period of change, which has included a significantly increased and engaged membership. Rachel was appointed to the NHS Assembly in 2019.
Rachel is now focused on taking the Patients Association to a new level of patient representation, with the launch of a five-year strategy focused building true partnerships with patients throughout health and care services. The strategy answers the challenge of rebuilding health and care following the pandemic and overcoming many long-running problems for patients about not being listened to and services that meet their needs.