Nikki has over 23 years’ worth of experience in nursing, clinical and operational leadership and management. She has held senior positions across the UK as a Matron in both Critical Care and Medicine, as a Service Lead in Radiology at Heartlands Hospital, as a General Manager in Cardiac & Respiratory Services in Gloucester and latterly as a Health Education England (HEE) funded project manager in Plymouth University Hospitals. Over the last year, her project has developed a system-wide strategy to grow their workforce. Nikki has developed a keen interest in navigating the complexities of workforce development and management, along with a strong focus on improving patient experience and outcomes. She is currently in the final year of her MSc in Transforming and Leading in Healthcare at Birmingham City University (BCU).